{"id":3935,"date":"2025-07-03T17:31:54","date_gmt":"2025-07-03T16:31:54","guid":{"rendered":"https:\/\/dutch-dreamers.com\/?page_id=3935"},"modified":"2025-09-09T09:19:34","modified_gmt":"2025-09-09T08:19:34","slug":"terugbetaal-en-retourneringsbeleid","status":"publish","type":"page","link":"https:\/\/dutch-dreamers.com\/en\/terugbetaal-en-retourneringsbeleid\/","title":{"rendered":"Refund and return policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Header Section&#8221; _builder_version=&#8221;4.27.4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|rgba(255,255,255,0) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;rgba(255,255,255,0)&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;1.6%|0px|17px|0px||&#8221; custom_padding_tablet=&#8221;320px|0px|0px|0px&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;-180px&#8221; box_shadow_color=&#8221;#f9f9f9&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Header Row&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Open Sans|600|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;Oswald|||on|||||&#8221; header_text_color=&#8221;#d3ab71&#8243; header_font_size=&#8221;60px&#8221; header_letter_spacing=&#8221;5px&#8221; header_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Refund and return policy<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How does it work?<\/h2>\n<div class=\"entry-content\">\n<p>If we receive a returned item that does not meet the return conditions below, we unfortunately cannot accept it. If we need to send the item back to you, you will be required to pay the shipping costs again.<\/p>\n<ul>\n<li>Products must be returned within 14 days.\u00a0<\/li>\n<li>The return shipping costs are the responsibility of the customer.<\/li>\n<li>The order must be returned in its original packaging and unopened.\u00a0<\/li>\n<li>The item must not be opened, used, or damaged.<\/li>\n<li>Orders that fall outside the 14-day return period will not be accepted for return.<\/li>\n<\/ul>\n<p>The return of personalized and custom-made products is<span>\u00a0<\/span><strong>not<\/strong><span>\u00a0<\/span>possible.<\/p>\n<p>The amount will be refunded to the account number we have on file within seven days.<\/p>\n<p>Returns must be registered via the following email address: contact@dutch-dreamers.com<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/dutch-dreamers.com\/wp-content\/uploads\/2025\/09\/Header-1920-x-950-px-DD-4.png&#8221; title_text=&#8221;Header (1920 x 950 px) &#8211; DD (4)&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>Terugbetaal- en retourneringsbeleidHoe werkt het Mochten wij een item retour ontvangen die niet aan onderstaande retourvoorwaarden voldoet, dan kunnen we deze helaas niet retour accepteren. Als we het artikel opnieuw terug moeten sturen naar je, dan zal je opnieuw de verzendkosten moeten betalen. Producten dienen binnen 14 dagen geretourneerd te worden.\u00a0 De kosten van de [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3935","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/dutch-dreamers.com\/en\/wp-json\/wp\/v2\/pages\/3935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dutch-dreamers.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dutch-dreamers.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dutch-dreamers.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dutch-dreamers.com\/en\/wp-json\/wp\/v2\/comments?post=3935"}],"version-history":[{"count":4,"href":"https:\/\/dutch-dreamers.com\/en\/wp-json\/wp\/v2\/pages\/3935\/revisions"}],"predecessor-version":[{"id":5058,"href":"https:\/\/dutch-dreamers.com\/en\/wp-json\/wp\/v2\/pages\/3935\/revisions\/5058"}],"wp:attachment":[{"href":"https:\/\/dutch-dreamers.com\/en\/wp-json\/wp\/v2\/media?parent=3935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}